Customer Testimonials

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The best Ventrilo servers!

Iv'e been a customer of defconservers for just over a year now, I enjoy the quality of defcons vent servers and so does my team. I haven't had any down time at all and have zero complaints about the service.

If you are someone that does not have a lot of money to spend on video games or things like ventrilo, Defcon is the place for you!

They also offer great technical support and of course squad pay is always a big help for those of you that run clans or gaming communities!

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Outstanding Service!

THANK YOU!!!!!!! BTW....you guys ROCK! Compared to the service I came from (artofwarcentral.com) Your server(s) out performs!!! I had Sooo many problems with them, LAAAG!. Not with yours though.

I had even cancelled a month before my service was up. That means I lost out on money but I didn't care. They were that bad. I heard nothing but good things about you guys so I chose you. Again, Thank you so very much for your great service.

K.G. Rice

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Excellent Company!

I was recommended to Defcon Servers from a friend. We have previously heard amazing things about this company.

I have one machine with them, and I'd have to say I've had some problems, but it was due to user error. The support staff is friendly and very prompt. They are even more knowledgeable. They have top quality hardware and this can be some of the best gaming hardware possible to give you the best gaming experience for your clients.

With very little downtime, and awesome support, you will get an awesome gaming server experience. I've only been with them for two months, but I'm sure to be with them for a while!

Thanks Defcon!

IGRe

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You guys are great thanks
Unbelievably quick responses to any support questions and great customer service.
Our server is in Chicago and has run beautifully. We are running 2 tf2 24 slots each, a 20 slot UT 2k4 vctf and a 24 COD4 server(s) on one of the quad core 6600's with 4 gb or Ram. All smooth and nice pings, even without the game rails client.

Unfortunatley we lost a big chunk of our funding so we are closing down .... but we will get it together again and be back with out hesitation for another server!!
Thanks and we will definately reccomend you to anyone who asks about a great hosting company!

GtGChef
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Amazing servers, amazing support.
Servers have amazing registry, my shots are hitting a lot more, and its great the the default FPS is set at 500!! and support is very quick and informative.

ss2miraitrunks

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Good Work, Defcon!!!
Yes, I'm very happy with the Tech Support Staff. I'm renting a GTR2 Game server, and have a problem with Server. If I change one parameter to make
changes in the server Games, The GTR2 server not shows in the Lobby and it needs to manual restarting. Defcon makes changes in his launch application to solve this problem.
Now I can make changes in my game server and restart-it, and the server shows in GTR2 Lobby!!!

Good Work Defcon!!!

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Whoa!
Well I've had this server for only a couple of hours and I'm already impressed. Support response times have been on the minutes scale and very helpful.
What a difference from my last host.

Cheers,

Bad

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Rfactor Server
Just purchased a Rfactor server and must say so far i am extremely pleased with the support i have had in setting this up. I still have a few problems with things
but it seems customer support seems to have no problem in helping out with any questions i have to ask.Excellent service i will definatly be recommending you to some of my friends.

-Phil

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:D Happy :D
Im new here and very,very pleased with Defcons service!

-Trill

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A New Customers Thoughts On Defcon..
I am new to defcon, I just bought a dual p4 xeon 3.0 dedicated machine. Let me just say that thus far defcon has been nothing short of excellent in every manner.
Presales questions where answered quickly, and unlike most companies the service didn't stop there. My dedicated server was set up within hours... ON A SUNDAY! I was shocked, my clanmates and I thought we wouldn't be gaming for days, but here we are loving our new server already. I also submitted a trouble ticket with a question and it was answered within minutes. If anyone is thinking about using defcon, stop thinking and do it, you wont regret it.

-Joe Simone - speedygameservers.com

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WOW!!!!!
The only word that comes to mind is just that, WOW. First set up was quick and painless, my guildies are all happy with our new vent server.
I just submitted a ticket for help in making a change with the codex and before I could wink my eye lid, I recieved a reply with change made.
I'm even happier with you now, than I was when I first joined.

Consider me a permanent customer. I refuse to go anywhere else.

Thanks Scott for your help with the changes
Thanks Defcon, you rock!!!!

-Shadowcraft

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Dear Folks at Defcon:

I have been your customer for quite a while now and have run several Defcon servers. You have earned my total respect and appreciation
for your great servers and quick response in support of those servers. Thank you.

Pat aka cRaZyLaDy*SIG*

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Excellent experience
I just ordered a small ventrilo server for our clan. 1st of all before i even ordered it the questions I asked were answered extremely fast. Within 5 mins of submitting my info the server was up and going. I had a question after setting the server up so I submitted a ticket and within a matter of minutes I had a response that solved my problem... This is just too good to be true, I will most certainly be getting our BF2/CSS servers here, there is no need to shop around. The amount of helpful support and prompt responses alone make it worth the money let alone their prices are VERY competitive.

Very Happy Customer,
Jason Eaker

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I wanted to take the time to say thank you for everything.

I have nothing but good things to say about Defcon. With alot of great support from Rich, I recently ordered a dedicated box in NY, it was up within 24 hours, with the games I asked for installed on it. All of our game servers run with amazing pings, and the support has great.

The main problem I had with my last host was that they treated me like I knew nothing, which being a CCNA certified network technician, I did not take kindly to. It hasn't been like that at all with Defcon, all of the support has been up front and straight forward with me.

Keep up the great work Defcon! I don't expect you'll see me going anywhere anytime soon!

-unctarheels18

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Best Customer service ever {FAST}
Just wanted to drop a line and let you know that the whole learning process of running a server has been made a whole lot easier with fast comunication and know how of all the people that work at defcon servers!

You have taken the frustration out of keeping it going.

I have two websites,Gaming server, and ventrillo voice com hosted with defcon and couldn't be happier with the performance your equipment offers.

Thanks for all you have done for us rich!

Regards, Rob

-wolffire

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Great Servers and Support
My Counter-Strike Source community has recently upgraded from another provider and joined on with Defcon. I could not be happier. There tech support is knowledgeable and friendly and has help me set up custom commands lines to run games like hidden source on my box. You will not be disappointed with them. My servers fill up fast and everyone gets great pings. You can check us at at www.misfitmafia.com and here is a link to our server monitors and you can see them in action, http://www.misfitmafia.com/smf/index.php?page=27 .

Thanks Defcon!!

-misfitmafia

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5 Stars A++ Outstanding Service!

:: Dedicated server customer of 3 months now::
2 Machines--Dual Xeon 2.8 ghz 2 GB Ram (one in NYC and one in Chicago)

Whether this is your first time renting a machine or if you are looking to add another, I would highly recommend Defcon as your provider. I'd like to highlight some of the reasons that I initially chose and now am happy with Defcon.

Service-The few times I've had questions or problems the support department helped me out immediately. The amount of cooperation and the quality of the help I receive in unparalleled elsewhere.

Reliability-When you rent from Defcon, you're renting from a knowledgeable provider that has a background and history of proffessionalism. 24/7/365 UPTIME! 0 ZERO 0 issues with hardware/software!

Value-Simply unbeatable. I shopped around for some time before choosing and I know what the market is like.

Networks-Both NYC and Chicago provide AWESOME pings from around the country EVEN THE WEST COAST!. If you're looking to host game servers, you've came to the right place. CONNECTION SPEED IS NOT AN ISSUE HERE!

I could go on forever! Anyway, I just began a GSP when I first ordered my machines 3 months ago. Since then, I've sold out and am going to be ordering more boxes in NYC soon! So you get the idea--Defcon has what you need.

-maximum6 -   acegameservers.com
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superior tech support
DEFCON has proved time and time again to be one of the best game server hosts around due to there superior tech support and friendly service. They have flawlessly and with determination and persistence have trouble shot and fixed my server issues. Thank you

-thumper3

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Incredible!
Hi,
I just want to let everyone know how satisfied I am with the service so far. I ordered a BF2 server last night at about 9:00 pm and got a email saying the server was ready at 10:02 am this morning. WOW! I dont even think these guys sleep around here the way they answer emails and posts here at all hours of the day and night!

Kudos to defcon! You guys made my day, week month and year!

-s7.Evolution

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Is there anyone better, I think not!!!!

Rich,

THis is to you and all the other staff members at Defcon, you guys ROCK. We came to you from ILan when they just dropped off the face of the earth one day, and we have no plans to go anyplace else. The support here alone is outstanding, and I know that we at Deathsdomain.net have used it A LOT. You guys never seem to mind when we ask for a reinstall, and you have always been right on top of keeping all our servers up and running. Response time to any ticked we have submitted has been superb. Keep up the great job guys, we hope to add more servers in the future and eventually go dedicated. We will keep using your name on the web to any gamer we see, telling them about your superior service.

Brian and clan at Deathsdomain.net

-Selene_DthDlr

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You guys are great
Thank you so very much for being understanding and helpfull when I caused the problem I was experiencing with my website. Places out there that charge more that wont even fix their own mess ups this quick, I am shocked and refreshed to get a great price and amazing service.

Thank you Rich

-ravynn

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plop

As I have said it befor I will say it again...
DEFCONROX.......................
TE_KnJ
www.truevil.com

-KnJ

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Very Impressed
Just picked up a dedicated box recently with game panel control, man is this ever cool and easy to set up for the subusers, very impressed...

-Nasrott
www.taoclan.net

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Thank You From F.a.o.
Going on our 2nd year with Defcon Servers and I have to say from a business aspect that these guys are the ONLY true online gaming hosting company.

Combine with an awesome support team and relentless efforts in providing excellent relationship towards their clients Defcon Servers sets an above standard that other Server companies should follow.

With that said, we (FAO) www.fao-team.com have committed to a year long contract on a Dedicated Box with Defcon Server and we look forward to buying and purchasing future servers.

From ALL at FAO...... We salute Defcon Servers and tip our Hats off and say "Job Well Done" ........ Job Well Done fellows......

We couldn't have picked a finer company to do business with and neither will any of you!!!!!!!!!!!!!!!!

The )v(eat )v(an ................... *>FAO<*

-meatman

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Defcon Servers is #1 in Customer Satisfaction
I've been with Defcon for 4 months now and have had a few issues with my server. The staff has always been very quick to assist and repair any problems with the server. The reason for this note is to explain that I, like any other person, am always looking for the better deal. I came across what appeared to be a better deal. I gave Defcon the option of matching the deal or to discontinue my service. They didn't just say OK and let me go. They made it clear that they wanted my business and were looking out for my best interest. They replied back that this was a non-licensed provider of Ventrilo. Rich and his staff were right on the money. After talking to this supposed "owner" of this so-called "company", I found that he was but an 18 year old boy who worked as a cashier and ran this "company" on the side. He also had no license to provide Ventrilo Servers.

Needless to say, I've decided to stick with Defcon. In addition to that, I've made a six month commitment to Defcon. They offer great discounts on six month commitments. If you're looking for a server company that is reasonbly priced and offer top notch customer service and support, this is the place to be.

(X£)Andy
Co-Leader eXtreme £lites Halo Clan
AIM: andy061977

-hoguer

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Thank You

I just thought I would post here and say thank you Defcon Servers for providing a wonderful service to the gaming community
I am fairly new to the dedicated server universe and you quick response to tickets and simple understandable replies have been wonderful . when anyone asks us about our server or comments on the great ping We always feel more than happy to tell them where the server is located and that we are powered by Defcon Servers

Well done folks
Stryck_9
Agent Orange =AO=

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Customer service rocks!!
Just wanted to say thanks for the support. You do have awesome servers, but what pleases me the most is your customer service. It feels great knowing that if something happens, it will be handled by your staff immediatley and that is why i back Defcon 100%.

Thanks R.Scott and the rest of the Defconcrew.

*MHM*Toltec, Mile High Miitia-MOH Clan!

http://www.mhmclan.com/

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new here but......
Just ordered a ut2k4 server from defcon 2 days ago and I have to say I'm impressed! Support has been great in helping me become familiar with the everything works here. Everyone's been friendly and helpful. The server out of New York is going to be great for a lot of our clanmembers and it's running sweet. Kronos looks like a great support tool. Modernbill and Ventrillo too. I really am liking what I see and the kind of thinking behind it!

{eZs}Homer Simpson {eZs}Homer Simpson is offline
Elite Zark Snipers

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Praise for Defcon!
Rich,
I have only been with DEFCON for a few months, but have been more than pleased with the performance of your servers, the personal service available, especially through ventrillo and the friendly, helpful, proactive approach taken by the company whenever I interact with you. I find that I have to address a controversial subject....Having experienced the fragmented, isolated nature of foreign call centers now providing "support" for many IT companies, I believe this model will ultimately fail. It is clear through my experience that foreign "support" centers are not well integrated into either corporate culture or technical realities that relate to their product lines. On the contrary, my experience with DEFCON is a "world apart" from these foreign call centers. It is clear that the DEFCON support people are on site, in touch and motivated as real parts of the company. The foreign call centers I have dealt with exude indifference and have an obvious lack of connection to the home company. The service side of your business, from a client's perspective, is critical. There is not a lot of performance difference in the hardware available from different vendors. Problems are expected with computers, and high quality personal service and support are the defining requirements for me.

TOCA

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I Recommend Defconservers
your servers are awsome.. havent crashed, lagged , warpned NOTHING. redirects are awsome high speed map neevr leave any1 behind. For who ever is looking for a server i say DEFCON.. thx for a awsome service

50oz.
Paradox Incorporated

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Great!
I was recomended defcon By an allied clan {106} and they sure sent me to the right place. we are now using defcon webspace game server and teamspeak. Couldnt be happier with the way they have run and the support has been first class!

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Sweet Servers
I would like to say i like how fast u got the ECG RavenShield server up and running .... I had a server at another place but took them 3 days to get it going for us.... Thx guys Good Job

ECG_Ha§H
East Coast Gamers

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Best Server's and Customer Support Around
i have had the best gaming with This company then any other i have been with there support is A+++++ and there game servers is A++++ you cant go wrong with this company!

XTG|BALLISTIC
http://www.xtgclan.com

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